FDA Compliant, Food Grade and Food Safe

Materials March 28, 2018

What does FDA compliant mean?
FDA compliant is a shorthand way of talking about materials that are safe for direct food contact. These materials are also called food contact substances (FCS).

An FCS is any material that comes into contact with or is used for manufacturing, packing, packaging, transporting or holding food. Both the plastics and the pigments used in making colored plastic fittings and cooking utensils are examples of food-contact substances.

FDA stands for the US Food and Drug Administration, a federal agency of the United States Department of Health and Human Services.

NRV and NVRT Series In-line Air and Gas Pressure Relief Valves

Check ValvesMiniature Valves February 28, 2018

New from ISM Design - Pressure relief valves for in-line flow and low clearance areas

NRV and NVRT plastic air and gas pressure relief valves
The featured new products in this post are the NRV nylon relief valves and NVRT in-line relief valves. They are designed for pressure relief venting of gases, gas mixtures or vapors that do not represent health or safety risks and are not reactive under normal atmospheric conditions*.

NRV and NVRT pressure check valve performance ...

What Does the Best Customer Service Possible Look Like?

Customer Services February 2, 2018

First of all, I think it makes better sense to call this customer support instead of service. Why? It’s most important to help customers solve problems. The old homely “the customer is always right” is a distraction. It is actually worse than that; overuse has turned it into a cliché. What really matters is helping people solve problems.

At its core, useful and customer friendly support is innovative, positive, precise ...

Why Do Technical Resources Matter?

Customer Services December 30, 2017

Resources and resource pages are collections of useful and informative technical reference information, articles and guides. Experiencing the ISM difference means access to useful technical information. It makes choosing fluid and gas flow control components faster, safer and easier.

Engineers and designers usually need to refer back to relevant technical reference information when developing projects or maintaining existing ...

Why We Love Our New Site Search (and You Will Too!)

About ISM November 3, 2017
Searching for parts at ISM is easy and intuitive By Travis Scott Just over a year ago, we launched our redesigned website that featured e-commerce capabilities plus an easier user interface. In order to offer online purchases, we needed software suitable for an industrial distributor like ISM. Magento is the name of the software we chose. It’s feature-rich...

What Does OEM Parts Mean for Manufacturing?

Miscellaneous September 25, 2017
Quality component parts: OE, OER, OEM and ODM and what they mean Summary: OEM stands for Original Equipment Manufacturer. Most often, OEMs purchase parts from other manufacturers or suppliers and use them to assemble their finished products. OEMs also make parts and sub-assemblies that are resold to other companies who assemble them into their own finished products.   Introduction The...

10 Reasons to Love ISM’s Redesigned Website

About ISM August 16, 2017

Improved Navigation and User Interface

Our previous website was a good website. Over time though, we found ourselves wanting to improve functionality and navigation beyond what it was capable of. Added to that were occasional customer requests for more features, services and capabilities we really wanted to provide.

Well, after a lot of work and planning, we launched our new website and it has the design ...

Vacuum Unit Conversion Chart – New ISM Resource

Materials August 15, 2017
The new ISM Vacuum Pressures Unit Conversions Chart (Absolute and Relative) is now available as a downloadable PDF Introduction Vacuum systems are used in a wide range of industrial, material handling, food processing and laboratory applications. Wherever vacuum is used, questions come up about vacuum or negative pressure. What it is, how it is measured and how one vacuum measurement...

CVSF Series Valved Suction Strainers – New Products

Miniature Valves August 15, 2017
One-way foot valves with built-in 40 mesh strainers prevent coarse particle contamination About the CVSF valved suction strainer Our featured new product is the CVSF series of valved suction strainers, also called suction filters or foot valves. The design of these valved strainers is a spring loaded ball check valve combined with a 40 mesh stainless steel domed strainer. The CVSF series...

When Do Customized Services Matter?

Customer Services August 4, 2017

The ISM Difference - It matters every time you contact your partner vendor for help and advice

When using a supplier website or contacting them for a component part, you have some specific ideas in mind. It can be surprisingly difficult though, finding something that works right off-the-shelf.

What to do next? Rethink the ...