Category: customer success
Texas Tech Case Study: How ISM’s Versatile and Flexible Component Offerings Helped a Research Team Turn Entrepreneurs
Customer Success December 16, 2025Thanks to the versatility and accessibility of ISM’s product offerings, Texas Tech’s Canine Olfaction Lab is revolutionizing canine scent training and research.
2B Tech Case Study: How ISM’s Personal Touch Helps A Mission Driven Customer Better Serve Their Own
Customer Success October 14, 20252B Tech estimates they save $35,000 and 250+ man-hours each year, freeing them up for other key tasks. They credit ISM’s value-added assembly services, short lead times for last minute part needs, and overall personal touch.
Rich’s Ice Cream Heat Seal Success Story
Customer Success May 9, 2022An Alternative to Metal-On-Metal Seal Head
ISM tooling delivers customer success. Learn about the journey to improved operating parameters, longer & more consistent lifespan, and reducing unexpected downtime.
Founded in 1946, West Palm Beach, Florida-based Rich’s Ice Cream Company is a nationwide purveyor of delicious and nutritious dairy and juice-based frozen treats. Like many food products, these treats are often individually packaged to retain freshness. Developing a secure, repeatable seal is key to delivering a satisfactory treat ...
