Customer Service

Striving everyday toward the pursuit of excellence in customer service

Quality processes and procedures

As stated in our mission statement, we strive to, “over service our customers and not only meet but exceed their expectations.”

World Class Customer Service

  • Live people answer our phones Monday-Friday 7am-4pm (MST)
  • Prompt email response time, same day or within one business day
  • ISO 9001 Quality Certified
  • Read our customer testimonials >>
  • We use customer feedback to streamline our processes

Customer Centric Services

In-House Production Team

  • Automated bagging services available with custom imprinted bags
  • 3D CAD production models and assembly drawings
  • Customized fittings & tubing assemblies see video » 
  • Clean room repacking and sub-assemblies see video »
  • We take on small run volume levels (we also welcome larger volumes)

Worldwide & Domestic Shipping Services

  • Shipping services range from ground to priority overnight shipping
  • Multiple ground, air and freight carriers – tell us your preferred carrier
  • Our warehouse team will ensure that your shipment is delivered accurately, timely and professionally packaged

Read our customer testimonials »

Our ISO 9001:2008 certified standards help us to meet the needs of our customers by the management of quality processes and procedures.

If you have a special request, contact us at: 303-781-8486 or toll free (US) 800-781-8487 or email us at